Tailored ERP Solution

The problem

Client was using an antiquated Genesys Latitude Application Suite for their debt collection business with very outdated processes and no flexibility. From ETL jobs to accounts handling and reporting, everything was adapted a certain way with limitations.

What we built

Built a modern enterprise-grade secure ERP solution tailored to their requirements with customizations and multi-tenancy. Voice AI support with integrated offline LLM trained and deployed on-prem server.

Results

• Entirely revamped business processes static since 2013
• Time and cost savings across operations
• API-based data flows replacing manual processes
• Prompt-based reporting with built-in GPT
• Vendor and client integrations moved to plain APIs

See it

Stack